MDA PartsFor apartment maintenance teams
Snap the label. Get the right part.
MDA Parts replaces the parts email chain. Technicians send part requests from a photo of the appliance label, the parts office works them in one inbox, and everyone sees each request's status as it changes.
How it works
From the apartment to the parts shelf, without the back-and-forth
Works on any phone or computer, straight from the web. Nothing to download from an app store.
One photo of the label
The model and serial number fill in from the photo, along with the appliance's age. Pick the part and tap send.
The appliance check
Every request shows a warranty reminder for newer appliances, a U.S. recall check, and a warning when an appliance keeps needing parts.
One inbox
Urgent requests on top, with the label photo, model, serial and age. Mark it ordered, then arrived. The tech sees each change.
Repair or replace
When a repair may not be worth it, the parts office sends the part price and a new appliance price to a supervisor, who decides in the app.
It can pay for itself. One part the maker pays for under warranty can cover a month or more of MDA for a small team.
What you get
Built around how maintenance teams actually work
Everything below is included in the base price.
Your own parts book
Confirm a part number once and it fills in every time that model comes up again.
Status everyone can see
New, ordered, arrived, picked up. No more "did you order it yet?" calls.
Property managers in the loop
Managers see requests for their properties and can ask the parts office for an update, without changing anything.
Photos when it matters
Techs can add a photo of the label and of the part when they aren't sure of the number.
People and properties
Your admin adds people, sets their role and properties, and removes access in one tap.
Secure sign-in
Each person has their own password, checked against known data breaches. Lockout after wrong tries, new-device alerts, and optional fingerprint or face sign-in.
Pricing
Simple pricing, per technician
You only pay for technicians. Parts office and admin users are free.
MDA Parts
- Requests from the phone and the parts office inbox
- Live status and pickup alerts
- Your own parts book
- Appliance check: warranty, U.S. recalls, repeat repairs
- Repair-or-replace decisions
- Free on-phone label reader
AI label reader add-on
- AI reads label photos for the most accurate model and serial numbers
- Up to 30 reads per technician per day
- Turn it on only for the technicians who need it
Included with every plan
- Unlimited parts office and admin users
- Unlimited properties and requests
- Setup and training, plus check-ins at 30 and 60 days
- No contract: month to month, cancel any time
| Technicians | MDA Parts | With AI for every tech |
|---|---|---|
| 5 | $50 | $80 |
| 10 | $100 | $160 |
| 20 | $200 | $320 |
See it with your own team's parts
A 5-minute demo shows a technician's request going from the label photo to the parts office inbox. Email us to pick a time.
[email protected]